Frequently asked
Short answers to the questions people ask before filling out the intake form. Deeper detail lives on /pricing and /how-it-works.
Pricing
+ How much does it cost?
One flat rate of $3,000 per development week. Fill the intake form to see how many weeks your build needs. No hidden fees.
+ Is there a First Build Discount?
Yes. 80% off your first development week on Private builds, once per contact and company. Applied automatically at quote time, no code needed.
+ Do I pay for the testing week?
No. Every delivery timeline includes one testing week on us.
+ What about care plans?
Private builds get Care Basic year 1 included. From year 2: Care Basic is 5% of dev cost per year (minimum $240) or Care Premium is 15% (minimum $600). Build and Sell partnerships have no yearly care fee (a 5% Platform Care Fee lives in the money waterfall instead).
Timeline
+ How long does a build take?
Delivery timeline = ceil(dev_weeks x 1.3) + 1 testing week. A 3-week build ships in about 5 weeks total. A 6-week build ships in about 9 weeks.
+ How fast is the quote?
Seconds. The intake form shows your indicative price in-page on submit. The final offer email lands after Ferry approves G1 within 48 hours of email verification.
+ Can I pause or cancel mid-build?
Yes, with a stop-work order. We invoice up to the last completed task unit. No build unit is billed until it is in the register.
Ownership and IP
+ Who owns the built platform?
Ubalitics is the creator and owner of every built solution. On a Private build you get an exclusive deployment on your subdomain and your custom domain if you add it. On Build and Sell, the partner owns their brand, name, and supplied expertise content; Ubalitics owns the agent and the platform code.
+ Can I take the code with me?
Private builds get the production deployment they paid for. Source code transfer is a separate conversation (one-time fee, scoped per deal). Build and Sell: no, the platform code is the shared asset that funds the revenue share.
Payments and refunds
+ How do I pay?
Through Freemius. The final offer email contains the checkout link. Credit card and common wallets. Freemius is the merchant of record.
+ Refund policy?
Before G2 ticks: full refund, no questions. After G2 (requirements ready) and before G3: refund minus completed task units. After G3: no refund, but we fix every REQ that fails buyer acceptance.
Gates and reviews
+ What are the four gates?
G1 (verdict approval), G2 (requirements match), G3 (acceptance testing), G4 (marketplace listing, Build and Sell only). Each is a manual Ferry tick. You see every tick in your account inbox.
+ How long does Ferry take?
G1 has a 48-hour SLA from email verification. G2 and G3 are same-business-day on average. G4 (Build and Sell only) is 48 hours.
Self-healing component
+ What is the self-healing component?
An optional short interview up front (5 to 7 questions) that captures your guardrails, escalation rules, decision scope, and data boundaries. Same price as a no-selfheal build. Opting out ships with sensible default guardrails and generic escalation.
+ Can I add it later?
Not retroactively on the same build. For a sibling product you can toggle it on at intake.
Build and Sell partnership
+ How do the tiers work?
Fund 50%, earn 45%. Fund 30%, earn 25%. Fund 15%, earn 10%. The target tier is 30/25 and that is what most partnerships pick. All tiers pay a 5% Platform Care Fee on distributable net sales.
+ Is the marketplace listing mandatory?
Yes, for every Build and Sell deal. The listing goes live after Ferry approves G4.
+ What is the minimum list price?
$9 per month for subscription products, $49 one-time for one-off purchases.
Question not covered?
Email hello@ubalitics.com or just start the intake form, we will reply inline.